


Service Plans
Maximize your investment with Wiegand Service Plans! From maintenance visits to complimentary service calls, we offer a variety of tailored to meet your needs. Choose the best option for you and ensure your systems operate at peak performance. Let us help you keep everything running smoothly!
Wiegand Service Plans:
Keep your investment running at peak performance

A
Wiegand Care Essential
-
1 annual Operations Audit and Operations Refresher Training
-
1 annual Maintenance Refresher Training
-
1 annual visual Inspection of the Equipment
-
1 annual software license, including free remote or onsite software updates on
-
base station and sleds.
-
Wiegand Customer Account portal access through Wiegand webapp.
-
Online mobile and desktop account access
-
Online Payment portal
-
Online Access to current invoices
-
Online Access to Inspection scheduler
-
Online Access to Training scheduler
-
Parts order request form
-
Online Access to Parts Drawings and Manuals
-
Warranty Claims
-
Wiegand University
-
Free Business Hour tech support hotline, at cost after hours.
B
Wiegand Care Advanced
-
1 annual Operations Audit and Operations Refresher Training
-
1 annual Maintenance Refresher Training
-
1 annual visual Inspection of the Equipment
-
1 annual software license, including free software updates on base station and sleds.
-
Wiegand Customer Account portal access through Wiegand webapp.
-
Online mobile and desktop account access
-
Online Payment portal
-
Online Access to current invoices
-
Online Access to Inspection scheduler
-
Online Access to Training scheduler
-
Parts order request form
-
Online Access to Parts Drawings and Manuals
-
Warranty Claims
-
Wiegand University
-
Free 7days / 12-hour tech support hotline
-
Annual Coaster Technician 4-day onsite Maintenance visit incl: Track alignment | Sheave wheel alignment | Aluminum Brake fin Alignment.




